Privacy Policy

1. Introduction

Cognosic ("we", "us", "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, store and protect your personal data when you visit our website [www.cognosic.no] and use our services.

This policy is designed to comply with the European General Data Protection Regulation (GDPR) and the Norwegian Personal Data Act.

2. Who is responsible for your personal data?

Cognosic is the data controller for the personal data we collect about you. Our contact information is:

Cognosic Address: [Company's registered address] Email: [kontakt@cognosic.no] Phone: [Phone number] Organization number: [Org.no]

3. What personal data do we collect?

3.1 Information you provide us

When you use our contact form, we may collect the following personal data:

Name
Email address
Phone number
Message content

3.2 Information we collect automatically

When you visit our website, we may automatically collect the following information:

IP address
Browser type and version
Operating system
Referral sources
Pages visited
Date and time of visit
Time spent on each page
Click patterns

4. How do we collect your personal data?

We collect personal data through:

4.1 Contact form

We use Formspark to manage our contact form. When you submit an inquiry via the contact form, we collect the personal data you provide.

4.2 Cookies and analytics tools

We use cookies and analytics tools to collect information about how visitors use our website. This helps us improve the website and user experience. For more information about our cookies, see our [Cookie Policy].

5. What is the purpose of processing personal data?

We process your personal data for the following purposes:

5.1 Contact form

Responding to inquiries
Providing information about our products and services
Following up with potential customers

5.2 Analytics tools

Analyzing usage patterns on the website
Improving user experience
Optimizing website content
Measuring the effectiveness of marketing efforts

6. What is the legal basis for processing?

We process your personal data based on the following legal grounds:

6.1 Legitimate interest

Analyzing website traffic to improve user experience
Managing inquiries from the contact form

Collection and storage of information via cookies that are not necessary for website functionality

6.3 Fulfillment of contract

Processing inquiries related to our products and services

We may share your personal data with the following third parties:

7.1 Service providers

Formspark (contact form)
[Name of analytics tool] (analytics services)
Hosting and IT service providers

7.2 Other parties

Public authorities, if required by law
Professional advisors, such as lawyers and accountants

We enter into data processing agreements with all third parties who process personal data on our behalf to ensure that your personal data is treated with the same level of protection that we provide.

8. International transfers

Some of our service providers may be located outside the EEA (European Economic Area). When transferring personal data outside the EEA, we ensure that necessary safeguards are in place, for example through:

European Commission's standard contractual clauses
Privacy Shield agreement (for transfers to the USA, where applicable)
Transfer to countries that the EU Commission has determined provide adequate protection

9. How long do we store your personal data?

We store your personal data only as long as necessary for the purposes for which they were collected:

Personal data from the contact form is stored for [number] months after the inquiry has been answered
Analytics information is stored for [number] months

After these periods, the personal data will be deleted or anonymized.

10. Your rights

Under data protection legislation, you have the following rights:

Right of access: You have the right to know what personal data we have about you and how we process it
Right to rectification: You have the right to have inaccurate personal data corrected
Right to erasure: In certain cases, you have the right to have your personal data deleted
Right to restriction of processing: In certain cases, you have the right to restrict our processing of your personal data
Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format
Right to object: You have the right to object to our processing of your personal data
Right to withdraw consent: You have the right to withdraw any consent you have given us

To exercise your rights, please contact us at [kontakt@cognosic.no].

11. Right to complain to the supervisory authority

If you believe that our processing of your personal data does not comply with data protection legislation, you have the right to complain to the Norwegian Data Protection Authority. You can find more information at [www.datatilsynet.no].

12. Cookies

We use cookies on our website. For more information about how we use cookies, see our separate [Cookie Policy].

13. Security

We take security seriously and have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, as well as against accidental loss, destruction or damage.

14. Changes to the privacy policy

We may update this privacy policy from time to time. In case of significant changes, we will inform you on our website or via email if we have your contact information. We encourage you to regularly review this privacy policy to stay informed about how we protect your personal data.

15. Contact information

If you have questions or concerns regarding this privacy policy or our processing of your personal data, please contact us at:

Cognosic Email: [hei@cognosic.com] Address: [Company's registered address] Phone: [Phone number]

This privacy policy was last updated: 02/27/2025